Applicants must:
- Be between 15 and 30 years old on the start date of the job;
- Have a valid Social Insurance Number (SIN); and
- Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada.
This is an 8-week contract. The Artist Hospitality Coordinator will support artist relations and logistics leading up to and during the festival. This role ensures performers have a welcoming and seamless experience, including coordinating transportation, accommodations, hospitality needs, and artist-area support on site.
The ideal candidate thrives in a fast-paced festival environment, communicates well, and enjoys working with artists and production teams.
Responsibilities:
Artist Relations & Communication
- Support the Artistic Director regarding hospitality needs for the artists before and during the festival
- Communicate schedules, arrival details, venue information, and festival procedures
- Greet and support artists upon arrival; ensure they are oriented and comfortable
- Coordinate artist travel schedules, hotel check-ins, and local transportation
Hospitality & Backstage Support
- Shop for necessary food items for artist riders. Ensure these are delivered backstage before the artist’s show.
- Organize all artist riders in the office ensuring they are delivered to the park on the correct day.
- Shop for Artist Breakfast. Make sure all food is delivered and put away at College Boréal residence.
- Shop for snacks for both the Main Stage and the Cabaret Stage.
- Work with volunteers to set up and maintain artist backstage areas, green rooms, and hospitality zones.
- Maintain inventories of food at College Boréal Residence, ensuring there is enough breakfast for Saturday and Sunday of the festival.
- Work with the AD to acquire all artists’ dietary requirements
- Coordinate with the caterer, ensuring she has all artists’ dietary needs
- Manage catering and artist hospitality supplies (food, beverages, rider fulfillment)
- Assist with accreditation, credentials, and artist-area access management
- Supply water to the technical team and always ensure that all stages have enough water for the artists.
Administration & Reporting
- Maintain hospitality budget tracking and receipts
- Prepare hospitality schedules, lists, and festival documentation
- Support the Volunteer Coordinator in ensuring there are enough volunteers on-site supporting both the Main Stage and the Cabaret Stage, as well as the catering tent.
Qualifications
Education & Experience
- High school diploma or equivalent; some college coursework or degree preferred.
- Previous experience in volunteer management, event coordination, or customer service is a plus.
Skills
- Strong interpersonal and communication skills, with the ability to engage and motivate diverse groups of people.
- Excellent organizational and time-management skills, with the ability to juggle multiple priorities.
- Proficiency in Google Workspaces and experience with volunteer management software (preferred but not required).
- Ability to work both independently and as part of a team.
Personal Attributes
- Enthusiastic and positive attitude.
- Detail-oriented with a problem-solving mindset.
- Flexibility and willingness to adapt to the organization’s and its volunteers’ changing needs.
- Bilingualism is considered an asset
- A vehicle is required
- Able to drive rental vehicles
Working Conditions
- The position will require long working hours during the Northern Lights Festival
- Physical requirements may include standing, walking, and occasional lifting of materials or supplies for the festival.
How to Apply
Interested candidates are invited to submit a resume and a brief cover letter explaining their interest in the position and any relevant experience to director@nlfb.ca. Please include “Logistics Coordinator Application” in the subject line.
